The New Ashtabula Initiative builds working software for townships, villages, and local businesses in Ashtabula County, Ohio, and provides it to them at no cost. This policy describes what we collect, why, who else processes it, and how to have it removed. It is written to be read, not to be survived.
We do not sell your information. We do not rent or trade it. We do not share it with third parties for their own marketing, and we never share opt-in or consent data with anyone.
| Category | What it is | Where it comes from |
|---|---|---|
| Contact details | Name, role, organization, email address, phone number | Publicly listed office and business contacts, or given to us directly |
| Form submissions | What you type into a request, quote, or permit form on one of our demonstration sites | You |
| Questions asked | The text of questions put to an assistant on one of our sites | You |
| Call information | Phone number, time, duration, outcome, and whether consent was given; calls may be monitored or recorded | Calls we place or receive |
| Basic technical data | Standard web server and delivery logs | Automatic |
We do not run advertising trackers or third-party analytics pixels on these sites, and we do not build advertising profiles. We do not knowingly collect information from children.
Several of our sites answer questions using AI language models. When you ask such a question, the text of your question — together with the reference document the answer must be grounded in — is sent to a model provider to generate a reply. Do not enter sensitive personal information, account numbers, or anything confidential into these assistants.
These assistants are demonstrations. Their answers are informational only, are not legal advice or an official determination, and do not replace a decision by a township, an inspector, or a licensed professional.
We use a small number of established providers. They process data on our behalf, under their own terms, and only to deliver the service:
| Provider | What it handles |
|---|---|
| Vercel | Website hosting and delivery |
| OpenRouter | Routing questions to AI language models |
| Vapi | Voice assistant calls |
| Twilio | Telephone connectivity for some numbers |
| ElevenLabs, Deepgram, AssemblyAI | Speech synthesis and transcription for calls |
| Email delivery for outreach and replies |
We may also disclose information where the law requires it, or to protect the safety and integrity of the service.
We keep information only as long as it serves the purpose it was given for. Request and form submissions are retained while the project they belong to is active. Contact records are kept until the organization asks us to remove them, or until we stop offering them anything. Opt-out records we keep indefinitely and deliberately — that is the only way to guarantee we do not contact you again by mistake.
Email hello@new-ashtabula-initiative.com and we will act on it. You do not need to give a reason.
Traffic to these sites is encrypted in transit. Credentials for AI and telephony providers are held server-side and are never exposed to the browser. No system is perfect, and we do not claim otherwise.
If this policy changes materially we will update the date at the top of this page. This service is operated from the United States, and information is processed there.
New Ashtabula Initiative
hello@new-ashtabula-initiative.com
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